Terms of Service

Delivery and Post-Purchase Rights

To explain the service standard, we serve U.S. addresses, include free standard shipping on all U.S. orders, prepare an order in 1–2 business days, and estimate 4–6 business days for transit, with tracking after dispatch. A cancellation before shipment may be requested. Under applicable law, after dispatch, the 30-day no-reason return and exchange process applies with merchant-paid return shipping; an approved credit generally posts in a 5–10 business day period after issuance.

Applicable Law and Revisions

To keep order information accurate, Applicable U.S. federal law and the law associated with the merchant location below govern, without displacing nonwaivable consumer rights. A revised version may be published when needed.

Agreement and Permitted Use

For lawful store use, these Terms of Service apply to store access, accounts, communications, and purchases. Use the service lawfully, keep account credentials secure, and provide current, accurate checkout and delivery information.

Content, Conduct, and Legal Limits

To keep these obligations clear, Applicable intellectual-property law protects store content. Malicious interference, unlawful scraping, impersonation, security circumvention, and rights violations are not permitted. Under these Terms, to the fullest lawful extent, services are provided as available and liability may be limited, but mandatory consumer protections remain intact.

USD Payment and Legal Taxes

For a valid customer transaction, Prices and payment processing use USD. Card details appear in the Payment Policy. For responsible use of the storefront, Taxes are collected as required by applicable law rather than under a blanket tax-free promise.

Catalog, Availability, and Orders

As a condition of purchase, we present product images, descriptions, availability, and specifications in good faith. We may correct an error, reasonably limit quantity, reject suspected fraud, or cancel an order, returning any amount properly due.

Merchant and Customer Care Information

Within the ordering process, Store name: The Ordinary

For post-purchase support, Contact email: Support@Theorrsdinry.shop

For customer reference, Phone: (930) 765-5036

For responsible use of the storefront, Physical and return address: 455 SW 7th St, Oklahoma City, OK 73109, US

To explain the service standard, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/New_York).